“Food safety remains the highest priority at Tiger Brands – where we always place consumers’ health and safety above all else. Therefore, we can confirm that we have, with immediate effect, undertaken a full national recall of the affected Enterprise ready-to-eat meat product range,” said Lawrence Mac Dougall, Chief Executive Officer at Tiger Brands.
“We are being extra vigilant and cautious as consumer safety remains our highest priority and therefore immediate action is being taken. Additionally, we have suspended operations at both Enterprise manufacturing facilities (Polokwane and Germiston) and have halted supply to trade.”
The company is working closely with the authorities to conduct a recall. After consultation with the National Consumer Commission, a full communication plan – including print, radio and online communication – will be rolled out at the soonest possible time, to help us reach consumers who have Enterprise products in their home.
We have contacted all our customers to confirm that the recalled products are removed from store shelves.
“We acknowledge that we are dealing with an extremely serious issue that pertains to people’s personal health and wellbeing and wants to provide the assurance to all South Africans that we are dealing with this matter with the utmost urgency. We will be setting up a consumer helpline to specifically assist anyone requiring more information about this recall.”
“Since the confirmed outbreak of Listeriosis by the DoH in December 2017, we have amplified our testing for Listeria of both raw materials and finished goods and have also introduced additional hygiene monitoring of our processes, equipment, storage and waste areas at our facilities,” said Mac Dougall.
Tiger Brands will communicate as any new information becomes available and will work very closely with the officials to conduct this national recall.
*As per the Minister of Health’s instructions, Tiger Brands advises consumers to remove any Enterprise ready-to-eat products from their fridges and place them in a plastic bag away from other products. We are working on a process on how to engage with consumers around the recall and will revert as soon as possible.
Source: Tiger Brands